And because I didn’t want overhead (as there is a lot of overhead cables already), I asked for underground installation. Then BT/Openreach sent a surveyor out to check length and ducting etc. We'll drill a small hole in your wall to push the cable through, before covering it tidily with the box. It could well they're waiting for further work to be done down the line (perhaps due to problems discovered during work). You don't need to be in for this stage if we can access the outside of your property. The appointment will last up to four hours. If you have any questions then please contact me via the Contact Page and select "Sigingstone Web Master". On 20 September 2013 I blogged about the first stage of my Fibre To The Premises (FTTP) broadband installation. Watch our video for step-by-step instructions on how to install Openreach’s fibre to the premises (FTTP) equipment. 14h41. And I opted to do the work myself. FTTP On-Demand allows you to upgrade to FTTP speed for premises served by FTTC. Wednesday, July 29, 2020 2:48 PM; 40 comments; More detail on the Openreach 3.2 million rural premises build is now available as Openreach has published its press release.. on And I opted to do the work myself. First we'll do some work outside your property, then complete the installation inside your home. ‎19-09-2020 Your fibre broadband service will be live on the third working day after placing the order. We … ‎19-09-2020 A few years back my local exchange was upgraded to FTTC and I thought "excellent" - now I could at last get an internet connection greater than the ~3Mbps I was getting with ADSL Max. Availability will also be indicated on the above checkers. Dimensions? It'll mean just one visit from our installation engineer. The engineer will bring the other bit of new equipment you need - an Openreach fibre modem. If you have BT TV, the engineer will reconnect your box, but your service won’t be live until the next day (you'll still be able to use Freeview). 14h46. 2-stage installation process, ONT installed and connected on 17th July. FTTP had just become available in my area so I have placed an order which is scheduled for 14th August and has been listed as a 1 stage install. For installation, our engineer just needs to set you up for faster speeds. I’m talking about the box that is mention here: “First of all, we'll connect a fibre cable to a small box that we'll fix to your outside wall, close to where your phone line enters your home. Read more about buttons and sockets on the Openreach modem >. And because I didn’t want overhead (as there is a lot of overhead cables already), I asked for underground installation. Please have it ready to hand when the engineer arrives. ‎19-09-2020 FTTC Fibre to the Cabinet increases basic broadband speeds by connecting powerful fibre optic cable to the cabinet, then copper wires to your home or business. Yes you can use your own router on BT's FTTP service. This stage usually happens seven working days after stage one, and you'll need to be at home to let the engineer in. If you are considering services for a new business, let us know as we’ll be able to add products from the BT portfolio as required including Cloud Voice and BT Mobile. Yesterday, 15 October, the second stage of the installation took place, and I’m posting this using my new fibre connection. on It differs from standard FTTP because the plan and build is done in response to an individual customer order, rather than proactively for a geographic area. The ONT enables you to get our fibre broadband and phone services and connects to your BT Smart Hub. FTTP/ FTTH Installation With Zen Internet I live in the countryside and was quite jealous of hearing about people getting access to FTTC (Fibre To The Cabinet). Lastly, for the most complex of orders, we may need two stages to install fibre. When you place your order we'll let you know exactly what will happen. Whether you decide to be there or not, the engineer will ring ahead and may knock on your front door. You don't get a choice of overhead or underground, it will be supplied to your property by whichever means your area is served by fibre. Why do I pay standard line rental as part of my BT Broadband package? As a result, the lead time is longer Check you're good to go ‎19-09-2020 The BT Openreach engineer was due to visit sometime between 8am and 1pm. Ordered 900/110 FTTP from BT on 3rd June after confirming it is available on the BT Wholesale checker. The engineer will also help you install the set-up disk on your computer. BT run a cable into the flat and install the fibre termination box and modem in the flat. The external work may have already been completed to your house, so all that remains is to complete the fibre installation in your home. ‎19-09-2020 Instructions on how to install our equipment. We'll let you know if your order needs such an appointment when you're placing your order. 1. A couple of months is not a lot of time in the scheme of things. What other products can I add to my FTTP order? You'll need to reconnect any other devices such as laptops and wireless printers yourself. And I’m making them because I’m trying to get some information. Have you been told a customer splice point is going to be fitted or will it be a CTB connection. PS I've also got Fibre 900 on order from BT, will be a nice jump from 330/50 Is it discrete? That’s a lot of extra speed for not a huge sum of money – and when you work from home and are reliant on broadband any increase in speed, especially upload speed, can make a huge difference. FTTP is installed FOC. Click on the links to find out more. Just for comparison, a Standard Connection (engineer installation) normally costs £98.48 +vat for their consumer FTTP broadband tiers, while the new premium option costs £138.48 +vat. How long will it take to get BT Broadband once I've ordered? Coronavirus: Delivery, installation and repair information >. I'm set up for fibre broadband and there's a Openreach modem on the wall, I live in a house where there's no Openreach modem installed, I live in a block of flats and there's no Openreach modem installed, Things to think about before the engineer's visit. 23 March BT Engineer came to complete the Install. Ofcom’s Voluntary Code of Practice on Broadband Speeds: how we calculate our speeds, I get an error page when I try to log in to BT Wi-fi. broadband ‎ > ‎ FTTP (Fibre to the Premises) Installation Process FTTP is available to some properties at the moment, please see the broadband pages for more information. This process … First visit from BT/Openreach an engineer checked possible routes form the nearest pole to the house. ‎19-09-2020 ‎19-09-2020 An Openreach modem is a white box that looks something like this: We'll let you know which scenario applies to you when you place your order. on We'll drill a small hole in your wall to push the cable through, before covering it tidily with the box.”, Could you give me rough dimensions or a photo would be great help. Re: FTTP installation Go to solution I think the issue must be the network card in my laptop being limited to 100mbs when hardwired, have run wirelessly and get speeds in excess of 200, nowhere near 300 but in excess of the guaranteed speed of 150 promised by BT. An FTTP installation is ideal for new build premises depending on availability. 16h33. BT Broadband and TV Installation service terms. Your BT Hub should arrive by post two days before your installation date. The visit will normally last about three hours, and you'll need to be in while the engineer's there. Cookies on BT.com. Hi all, I’ve just signed up for BT’s FTTP after receiving a leaflet in the post from Openreach telling me the service is now available in my area & was hoping someone could tell me what to expect from the installation?. It’s crazy, First of all, we'll connect a fibre cable to a small box that we'll fix to your outside wall, close to where your phone line enters your home. 'Fibre to the Home' means we'll install fibre cables all the way to your home. Naturally, I signed up. 16h27 FTTP Install - Practical details of install [link to this post] I am considering getting BT FTTP. If we need to visit, the engineer will recommend where to put the equipment, but it will speed up your installation if you think about where you want it to go. ‎19-09-2020 TIA, on Openreach announces largest yet FTTP build for final third of UK. We use necessary cookies to make our site work. Depending on the complexity of the installation to your property, Openreach may need you to be there for the whole day (8am to 6pm) while they complete all the necessary work. We will: a. install and connect your BT Hub and connect a device to the BT Broadband service; b. demonstrate a working product and test your Wi-Fi signal; c. connect any additional kit for other BT … We'd also like to set optional analytics cookies to help us improve it and provide services like live chat support, and targeting cookies to show you content think you would be interested in. Now given that this is Plusnet I'm not sure what happens once the BT chap does his stuff. I literally got the choice..? Showed me the ONT BT modem (Has four spare Ethernet ports but only 1 works) and asked where I want the modem placed. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Why do you keep making new posts about fibre install? Your phone and broadband service may stop working briefly during this work, so it's a good idea to have a mobile handy. Do they put a small box outside the house and one inside the house? 16h35, I’ve been told there is a box to go outside. It’s an old house. on If you've got an alarm linked to your phone line, please let your provider know that this work might trigger a false alarm. Make sure you power up your Openreach modem the day before we’re due to switch you on. Unlike FTTC providers, which can often switch you to their broadband without any installation, FTTP needs someone to come and sort it for you. Openreach has two ways of physically delivering its GEA-FTTP service but the 1&2 Stage install note on the BT Wholesale checker does not refer to whether a FTTP location is going to use spliced or using connectors. I've picked a position but I'll discuss with the installation engineer on the day. BT offered a 160Mbs/20Mbs FTTP connection for £35 with free installation. FTTP The future is Fibre to the Premises (FTTP), where pure fibre optic cables connect you straight to the exchange. 16h30. With Full Fibre installation we'll upgrade the master phone socket (the white box on the wall) and install an Openreach modem (ONT), which connects to the fibre optical cable that comes into your house. What we provide. (Order date: 30 August 2013) Installation of FTTP How does this work? There are various ways that Openreach can connect your Fibre to the Home service depending on what's available for your property. Why are you digging? Hi so I am getting FTTP installed into my house, and I’m just wondering could anyone clarify the installation process? Premise where a 2 Stage WBC-FTTP install is needed when going live. Then BT/Openreach sent a surveyor out to check length and ducting etc. First visit from BT/Openreach an engineer checked possible routes form the nearest pole to the house. 15h03. Check with a communications provider if you can upgrade to FTTC / FTTP. You'll need to be at home to let the engineer in. The appointment date we give you for the engineer to come round to install your Fibre will give us time to post your BT Hub (if you need one). Would I be able to bury the wires going into this outside box into the wall and cement over it? I currently have a small white internet box with a wire running from it to a BT home hub - both are situated in my gaming room which is upstairs in a Hi I’m just looking info or a photo of the box that is installed outside the home. This gives you control over when you install the optical network termination (ONT) and battery backup unit (BBU) equipment in the property, along with the other services at first and second fix. Once a suitable FTTP package is ordered from an ISP of your choice, an Openreach engineer will come out, within 4 weeks and install a fibre line f rom the nearest fibre access point (normally a telegraph poles connection CBT) to the property. Why have I been disconnected while using the internet through BT Wi-fi? Things to bear in mind when considering where's best for your equipment: Before leaving, the engineer will reconnect one of your computers to demonstrate that it's working OK. Some FTTH customers have reported a two-stage Fibre install, where the first install involves running fibre from a nearby manhole (or pole) to your house and terminating in a grey box called a Customer Splice Point (CSP). Setup any router with the following PPPoE login: PPPoE username: [email protected] PPPoE password: if your device doesn't accept a blank pw, then use BT. I have dug an underground track for the wiring duct just to make it easier on the bank account. If your copper is overhead then FTTP will again most likely to be overhead. ‎19-09-2020 The good news is that we should have already run the fibre service into your building and we'll just have to extend it into your flat or apartment. Reasons why you might need a survey to get Fibre to the Home >. Or in the room next to your main computer, We can use a 30m extension cable, but it can only go along walls - not under carpets or floors - so please move any furniture that's in the way. Engineer noted the PON light was flashing and said there was a network problem that would be sorted out in the next few working days. If you currently have an copper line underground feed the same ducting is likely to be used. 16h27. However, the network install is done by a separate team from house installs. on We'll drill a small hole in your wall to push the cable through, before covering it tidily with the box.”, Announcements, Guides & Community Updates. 14h24. I don’t know why no one can help me on this, you all seem to just provide useless and arrogant answers. - edited Installations of Openreach’s (BT) Fibre-to-the-Premises (FTTP) based UK ultrafast broadband ISP technology will soon begin seeing a new Optical Network Unit (ONT), which is not only very compact (pictured top) but also comes in at a third of the cost of the … You'll need to be at home to let the engineer in. (See Picture) Said that it would take 4-5 hours for the FTTP install. Can't comment too much on an overhead install as mine is underground. FTTP Install. The appointment will last up to four hours. They'll leave you with this disk so that you can install the software on any other computers you've got. Could I conceal the wiring associated with it? 14h57. All of BT’s competitors like Zen, IDNet, Acquiss etc all show FTTP as available but only want to sell me slow versions of the service and/or at much higher prices than BT Retail Acquiss also told me install dates were available from Openreach but were currently running in to July onwards. Anyway this is irrelevant, I’m just looking to know what is the story with the outside box from FTTP. The appointment will last up to four hours. Understand rental and other basic charges. ‎19-09-2020 BT Fibre to the Home outside box question, Re: BT Fibre to the Home outside box question, I’ve made 2 posts including this one. on After weighing up the different packages, offers, and provided we went with BT Full Fibre 300 at £39.99 per month, and scheduled install for 2 weeks time. Plug the Openreach cable (red end) into the, We recommend you connect your computer using wires to get the best speeds, The Hub and the Openreach fibre modem need to be next to each other, and both need a power socket, The Openreach fibre modem needs to be wall mounted, and can't be moved once it's installed, It's good to have the equipment close to your TV to make the most of broadband TV services. BT and Openreach seemed constantly confused about how many appointments it would require to install my fibre line. What is the size of the one outside the house? We recall writing about the new premium service trial some time ago and, if memory serves, it brings a number of benefits, on top of the standard connection. BT is at the forefront of this technology shift, bringing the market-leading Ethernet FTTP solution to the Wholesale market to join our full range of all-IP access solutions available – all underpinned by the best fixed network in the UK.” “This announcement also reinforces BT Group’s ongoing investment in full fibre. In this case, there's no need for an engineer to do any work but we may need to send you a new BT Hub. So now the duct is installed, what do they do next? Lol right, because I didn’t want it overhead and my previous underground copper was buried in the ground without ducting. There are different ways of installing fibre broadband, depending on what kind of property you live in or whether there's an Openreach modem already installed. First of all, we'll connect a fibre cable to a small box that we'll fix to your outside wall, close to where your phone line enters your home. 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