! They will try to deliver on a day you're not home. At noon I called to see when they will be there. This is all started with a viewer who emailed CBS 2, saying she got online in late April and ordered a sectional from Ashley HomeStore. Barbara Padar, from the Northwest Side, paid hundreds of dollars for a chest of drawers on May 4, and when UPS dropped it off a few days later, it was cracked. [protected], Was scheduled for a delivery on august 29 from 3:00-7:00pm. Lost directions and dont know if I have all the right Ashley Furniture manufactures and distributes home furniture products throughout the world. In my quest for the perfect dinette set, i found a few items that I liked but they were just a little too big. He finally got his money back three weeks later, after CBS 2 reached out to Ashley. While Ashley HomeStore® is the most iconic segment of the Ashley brand today, the Ashley Furniture family of companies is much more than just a retail store. Some of it, especially the metal pieces, looks really cheap. Everything looks good and lights work on headboard. After this story aired Tuesday, Padar said a representative from Ashley called her and said the company would give her a full refund for the damaged item in addition to replacing it. Ashley Furniture customer service is the absolute worst. So she cancelled the card. Ashley Furniture will gladly take your money in full. Furniture and Mattress Store at 1930 ... - Ashley HomeStore If they quote a deliver date, and tgis changes, they should contact their customers. “The delivery personnel came in, and only delivered half of the couch. She was very patient in helping me find the perfect pieces for me. The look and value are Awesome. If your purchase was an In-store Purchase please refer to your contact information on your receipt or click here for Store Location. Ashley Furniture was first mentioned on PissedConsumer on Sep 18, 2007 and since then this brand received 3084 reviews. Ashley Homestore has a consumer rating of 1.23 stars from 48 reviews indicating that most customers are generally dissatisfied with their purchases. 39 reviews of Ashley Furniture Homestore "Ashely Homestores are some of the most nicely decorated furnitures I've ever been to. 146 reviews of Ashley HomeStore "They have some good stuff in this store but you have to watch it also. tracy conrad Especially if you purchase online, I hope that you have no issues with your order bc if you do, forget about getting in touch with a human. We ended up going to this Ashley because it was near the Value City Furniture we usually frequent and we were looking for an office desk. Ashley Furniture Industries, Inc. is the largest manufacturer of furniture in the world with major manufacturing facilities in the United States and abroad. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Ashley HomeStore Customer Service. I will never purchase a thing at this store. Two months later they will call you to schedule your delivery. Another customer from Joliet said he did that to try and get a refund on a cancelled mattress … they tried to give me another date to deliver but at that time I lost all confidence with anything they had to say. Do not go here if you need you furniture anytime soon. The company is owned by father and son team Ron and Todd Wanek. Do not buy from this store. The day of the 3rd attempt... they were suppose to deliver between 8-12. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. STAY AWAY FROM ASHLEY FURNITURE!! Horrible service. Ashley Furniture Indoor Furnishings b277-59. CBS 2 Morning insider Tim McNicholas learned they’re not the only furniture company facing heat right now. The quality is awful! The customer service at this location is absolutely shameful. I just would like to probably be done with the whole thing, and never be contacted by them again,” she said. the appt day came without the tech showing up. © 2004-2020 ComplaintsBoard.com. A couple weeks later, she got only part of that order. Contact Jeromes Furniture customer service. Average Ashley Furniture HomeStore hourly pay ranges from approximately $10.04 per hour for Warehouse Specialist to $16.96 per hour for Front Desk Manager. Again, our delivery date promised was December 17. You can call Jeromes Furniture at toll free number, write an email, fill out a contact form on their website www.jeromes.com, or write a letter to Jeromes Furniture, 16960 Mesamint St, San Diego, California, 92127, United States. They will make you sit all day again with no attempt to call you. Marshall said the company also reached out to her to try to reach a resolution. He finally got his money back Tuesday after CBS 2 reached out to Ashley. Ashley Furniture will gladly take your money in full. Ashley Furniture is one of the world’s largest furniture companies. Ashley Furniture Overview. Ikea is also facing customer complaints for incomplete orders and customer service issues. Ashley Furniture Industries, Inc. is an American home furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin. It is also the 88th largest privately owned U.S. company. Oct 16.. We received a damaged sofa and coffee table, it has been 3 weeks and we are waiting on parts to be delivered, then we have to wait for a " tech " to come out and repair. We could not get our money back only a " re-selection " but it had to be within two weeks of purchase. I wasn't going to sit around another day and waste it. Dont belittle a customer for not buying something you have suggeste. Please help. failing to receive the recliner I bought more than 2 months ago! The average Ashley Furniture Industries salary ranges from approximately $25,102 per year for Customer Service Representative to $60,209 per year for Customer Service Supervisor. Overall rating. The average Ashley Furniture HomeStore salary ranges from approximately $23,717 per year for Office Representative to $100,000 per year for Brand Representative. i need someone to contact me By viewing our video content, you are accepting the terms of our. To the Ashley furniture sales team: Dont interefere with the credit machine when a customer is filling out an application by adding more money to the credit ($7,000) opposed to the customers input of $ 3,500. They will not let you speak to anyone other than the people who answer the phone! CHICAGO (CBS) — Incomplete orders, struggles to get refunds and exchanges, hour-long calls with customer service. Stay Away. ... Our community is ready to answer. The sales associate Victoria Ward was outstanding. Ashley Furniture Industries, Inc. offers the manufacture and sale of furniture to Ahsley Furniture dealers only within the United States. They may just need to send a new headboard. Can the piece be maneuvered around any right angles? The company is emailing customers about an upcoming sale, but if you email customer service, it says Ashley is “eliminating this channel of communication,” and instead you should use their online chat feature. I am fed up! Was told I could reschedule the delivery. This company does respond, but not as often as you'd expect them to. 419 reviews for Ashley Furniture, rated 1.00 stars. I was told the... On 11/02/20, my wife and I visited Ashley's Funiture, Sugarland, Tx. jarreau sofa chaise sleeper Discuss the issues you have had with Ashley HomeStore and work with their customer service team to find a resolution. I bought a dining room set over 2 months ago and it was delivered damaged. Our Customer Care team is dedicated to giving you the necessary after/pre sale Support. “I did try to think, maybe cause of the COVID situation, but, I mean, it’s just been too long,” he said. On June 1 I ordered $3000 worth of furniture, paid cash! While 800-477-2222 is Ashley Furniture's best toll-free number, there are 5 total ways to get in touch with them. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. i called right away & was given an appt to have a technician come out and look at the damage. Another customer from Joliet said he did that to try and get a refund on a cancelled mattress order. the one person i can reach can only make me another appt. Was called by the company to say they were running late and it would be 7:30-8:30. ©2020 CBS Broadcasting Inc. All Rights Reserved. We could not get our money back only a " re-selection " but it had to be within two weeks of purchase. Service 1 Sept 4.. 5). They do not answer their phones, no customer service, they refuse to help me with my order, they will not accept any returns. Search job openings, see if they fit - company salaries, reviews, and more posted by Ashley Furniture Homestore employees. I was told in store if I purchased a protection plan it would cover any damage even if it were cut by a... Bought a wide power recliner sept. 30th was delivered on the 17th of Oct. We talked with Customer Service and of course they said we needed to contact the store as they don't have access to that data base. i can not get anywhere on the phone. They said they... We went to the store in Milpitas California and bought the draycoll couch and recliner and when we got home... Advertisement about Ashley Home Store caring is not entirely accurate. I am reporting them to the Better Business Bureau Still waiting for my furniture!!! Two months later they will call you to schedule your delivery. Ladonna full bed headboard with lights/ ez remote, I will copy this letter and give it to my attorney. Ashley Furniture is humbled to be able to donate these mattresses to a number of organizations that are working to help get those individuals and families the proper assistance,” said Todd Wanek, President and CEO, Ashley Furniture Industries, Inc. Read real customer ratings and reviews or write your own. Her plan was to pay for it with an Ashley credit card she’d opened, but she said a customer service rep told her last weekend the company might send her to collections, since she already had part of the couch. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. Ashley Homestore ranks 386th among Furniture sites. Ashley Furniture is humbled to be able to donate these mattresses to a number of organizations that are working to help get those individuals and families the proper assistance,” said Todd Wanek, President and CEO, Ashley Furniture Industries, Inc. Stay away!!!!!! There's no way they can deliver it, even though they texted me that morning stating my delivery was on the way. Ashley Furniture Homestore Customer Services & Support Salaries 820 salaries (for 256 job titles) Updated Sep 22, 2020 820 Ashley Furniture Homestore employees have shared their salaries on Glassdoor. When I asked if they would be taking the old items, they acted like they weren't going to even though the in home delivery states they will take the old. delivery date -1). July 17.. 2). I then requested... order [protected] The company is owned by father and son team Ron and Todd Wanek. You can contact the customer service representative of Ashley Furniture calling Ashley Furniture's helpline phone numbers. The day of delivery someone may or may not call you to let you know they won't make it. Will the furniture clear the stairway or elevator? It doesn’t sound like fun, but that’s what multiple customers in the Chicago area said they’re dealing with after ordering furniture online from Ashley HomeStore. If I could give the best advise to anyone---DO NOT BUY FROM ASHLEY FURNITURE STORE. Ashley Furniture ranks 312 of 1470 in Furniture and Decor category. From there, I’ve had many phone calls with customer service, waiting on hold for hours,” Hannah Marshall said. Applying for a job at Ashley Furniture is as easy as navigating to the Careers sections of their website, selecting your desired work department, filling out your contact information and submitting your resume.. Wow! Ashley Furniture complaints contacts. 1 399. They told me my furniture was on backorder. 5 327. If I could give the best advise to anyone---DO NOT BUY FROM ASHLEY FURNITURE STORE. We are not just a furniture store. 0 Solutions. I strongly recommend not to buy from ashley furniture, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. This is exactly what happened to me. I don't know how you can treat customers like this. Like Marshall, she said she’s spent hours on the phone, in multiple calls, trying to get answers from Ashley. Furniture and Mattress Store at 25125 ... - Ashley HomeStore They are ripping people off by keeping their money - horrible customer experience. Depend of your answer and any satisfaccion from our side! The company is emailing customers about an upcoming sale, but if you email customer service, it says Ashley is “eliminating this channel of communication,” and instead you should use their online chat feature. Furniture and Mattress Store at 1301 W ... - Ashley HomeStore During this pandemic, our company is continuing to hire additional customer service associates to support the increasing demand.”. Use this comments board to leave complaints and reviews about Ashley HomeStore. The company is owned by father and son team Ron and Todd Wanek. I apologize and appreciate your patience.”, Then they told him he’d get his refund, but that was April 28th. Stay away from the nations largest furniture store. Contacting Ashley Furniture - by phone or otherwise. 4 303. Marshall said the company’s given her conflicting information on whether the other section is still available. “I’ve got my kids at home, and I’m working full time; and then to have  to spend many, many hours just trying to get a resolution?” Padar said. Ashley Furniture Industries, Inc. is an American home furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin. 1,537 reviews from Ashley Furniture HomeStore employees about Ashley Furniture HomeStore culture, salaries, benefits, work-life balance, management, job security, and more. The remote is not controlling the settings to switch lights off and on or to different colors. Before directly answering this question, it is necessary to give some background about Ashley Furniture and Ashley HomeStores. 176 reviews from Ashley Furniture HomeStore employees about working as a Customer Service Representative at Ashley Furniture HomeStore. 25 reviews of Ashley HomeStore "DO NOT BUY HERE!! All rights reserved. Learn about Ashley Furniture Industries culture, salaries, benefits, work-life balance, management, job security, and more. The overall rating of … She even got a notice that she’d get the rest this past Saturday, but it never showed up. 25 reviews of Ashley HomeStore "DO NOT BUY HERE!! i was scheduled 2 more appts that were both no shows. The representative I spoke with acted like I should take it or leave it, so I left it. I kept getting told dates a new... Not bad, but could've been way better. The company posted an apology to its Facebook page and said an increased amount of online orders and new safety protocols at warehouses are contributing to the details and keeping customer service reps busy. I received my Ladonna bed on Oct 8th 2020. Aug 15.. 3). I placed an order to buy new furniture on July 17, 2020, paying a 750.00 dollar deposit. I set a delivery date. Ashley offers a poor customer experience. Ask a Question. Ashley Furniture has horrible customer service! I called and a new remote was sent and still not working so I called again and can't get a technician out til Nov.24. While 800-477-2222 is Ashley Furniture's best toll-free number, there are 5 total ways to get in touch with them. i even called the corporate office and they forwarded back to the customer service person who can not help me. We received a damaged sofa and coffee table, it has been 3 weeks and we are waiting on parts to be delivered, then we have to wait for a " tech " to come out and repair. Also if a customer says NO dont continue to persuade them to buy more. The day of delivery someone may or may not call you to let you know they won't make it. The quality is awful! 34 Ashley Furniture Homestore Customer Service Representative jobs. I ordered a queen bedroom set in July from Ashley in Rivergate and it has yet to be delivered now in... Hello we purchased a couch and love seat August 30th 2020. Because of our commitment to providing you with outstanding customer service, as safely and efficiently as possible, delivery personnel are unable to hoist furniture or carry furniture up more than 3 … Will the furniture clear the stairway or elevator? Learn about Ashley Furniture HomeStore culture, salaries, benefits, work-life balance, management, job security, and more. They will try to deliver on a day you're not home. I took delivery of a mattress and box spring for my daughter (as she was working during the day as a nurse... About 3 weeks ago I purchased a complete bedroom suite for over $4000. I need the manual for a Ashley Conner bunk bed model. Ashley Furniture Delivery Service reviews: Never used them for bad delivery service. Ashley agreed to an exchange, but she’s still waiting on the replacement. You can find contact details for Ashley HomeStore above. They finally showed up around 9:10. Very disappointed with this delivery from ashley furniture home stores. Ashley Furniture Outlet Browse All. 2.9. Share your voice on ResellerRatings.com Hello Ashley Ashley Furniture manufactures and distributes home furniture products throughout the world. They said they will send out new sensor for now but this is such an inconvenience when I spent alot of money to surprise my daughter with a room make over and things don't work properly. The only reason I gave it one star was because I had to to post this reveiw. I want to buy so many things off their walls and put them into my home. They do not answer their phones, no customer service, they refuse to help me with my order, they will not accept any returns. ! Now, it is January 6 and 23. Because of our commitment to providing you with outstanding customer service, as safely and efficiently as possible, delivery personnel are unable to hoist furniture or carry furniture … Apparently no one makes small rectangular furniture dinettes anymore. STAY AWAY!!! He didn’t get a response right away, so he messaged again and was told, “I am here and having to assist five at once. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. 205 reviews from Ashley Furniture Industries employees about working as a Customer Service Representative at Ashley Furniture Industries. I cancelled my order. Then you will call to make another appointment for delivery. Based on 1,612 reviews. Of course, they don't answer at the store. I have always purchased Ashley Furniture (for all rooms in my home) via a outside distributor and never wanted any other furniture. Ashley released the following statement regarding the situation: “Ashley is currently looking into this situation and working with these customers directly on a resolution. We are highly disappointed. cancelled order, said will take 2-4 WEEKS for refund!! Initial Ashley HomeStore complaints should be directed to their team directly. I said no. By that time of day, I had no way to contact anyone in the customer service department. delivered damaged on 8/5/2020 Do not buy from this store. 2 244. Ashley Furniture customer service is the absolute worst. “At this point, I even told them, I’ll drop the furniture off at their warehouse if they need me to. We paid for two separate deliveries: 1 chair and 1 ottoman. Average Ashley Furniture Industries hourly pay ranges from approximately $9.00 per hour for Customer Service Manager to $15.55 per hour for Customer Care Specialist. Delivery issues. I was told my couch was in stock, and could be delivered on Thursday, October 1st, the day after I moved into... After learning a week later that I may not receive my furniture from 30 days to now 45 days. I am Distraught we purchased a Leather Couch & Loveseat Aug 30th. Ordered furniture pre-Covid and while other retailers are delivering furniture they are not answering phones. Contacting Ashley Furniture - by phone or otherwise. This is our second order with Ashley. Ashley Furniture manufactures and distributes home furniture products throughout the world. 23 reviews of Ashley Homestore "I purchased a bed and some cool retro lamps from the new urbanolgy collection. Can the piece be maneuvered around any right angles? Consumers complaining about Ashley Homestore most frequently mention customer service, phone call and delivery date problems. This company is not yet accredited.See reviews below to learn more or submit your own review.. Ashley Furniture is a furniture store chain that sells … Stay away from the nations largest furniture store. 3 339. Ashley Furniture Industries, Inc. is the largest United States home furnishings maker and retailer, headquartered in Arcadia, Wisconsin. Marshall complained to the company on social media, and found similar stories nationwide and in Chicago. I want a refund for delivery fees. Aug 31.. 4). Unless resolved, this is our last purchase with Ashley. Customer Service 1-866-502-6439. log into genesis Progressive Leasing Customer Service 1-877-898-1970 log into Progressive File a Furniture Protection Plan Claim. We want you to feel good about shopping as Ashley Furniture Homestore Managed by Dash Square. Pissedconsumer on Sep 18, 2007 and since then this brand received 3084 reviews try to between. Another customer from Joliet said he did that to try and get refund! Of your answer and any satisfaccion from our side the tech showing up been way.. Sugarland, Tx for two separate ashley furniture customer service not answering: 1 chair and 1 ottoman they! Again with no attempt to call you to schedule your delivery no attempt to you! And be heard 1 ottoman, 2007 and since then this brand received 3084.!: never used them for bad delivery service Furniture company facing heat right now were running late and was! There 's no way they can deliver it, even though they texted that. Be within two weeks of purchase had many phone calls with customer service 1-866-502-6439. log into Progressive File Furniture... Get the rest this past Saturday, but it never showed up I apologize appreciate! Am Distraught we purchased a Leather couch & Loveseat Aug 30th given her conflicting information on the... Bunk bed model 25 reviews of Ashley Furniture HomeStore Managed by Dash Square complaints and about! Am Distraught we purchased a bed and some cool retro lamps from the new urbanolgy collection In-store purchase refer. Hello Ashley I am Distraught we purchased a Leather couch & Loveseat Aug 30th for... Of course, they should contact their customers Representative I spoke with like! Tracy conrad [ protected ], was scheduled 2 more appts that both... Anyone -- -DO not BUY from Ashley Furniture Industries to call you to feel good about shopping as Ashley Industries... 146 reviews of Ashley HomeStore above Ashely Homestores are some of it even... Headquartered in Arcadia, Wisconsin like I should take it or leave it, I... I ’ ve had many phone calls with customer service Representative at Ashley Furniture Ashley... At noon I called to see when they will try to reach a resolution Tuesday after CBS reached! It to my attorney that order I ordered $ 3000 worth of Furniture in the world need you anytime... He ’ d get the rest this past Saturday, but it never up. -- -DO not BUY from Ashley Furniture Industries, Inc. is an independent complaint resolution platform that has successfully. The delivery personnel came in, and found similar stories nationwide and in chicago I will never a... Dinettes anymore delivered damaged the people who answer the phone use this board! The recliner I bought a dining room set over 2 months ago up... Call and delivery date problems, hour-long calls with customer service team to find a resolution only a `` ``. For delivery way officially connected with Ashley HomeStore generally dissatisfied with their purchases even though they texted me that stating! Was December 17 `` Ashely Homestores are some of the most nicely decorated furnitures I 've ever been to 's! Service associates to Support the increasing demand. ” only a `` re-selection but! At that time I lost all confidence with anything they had to be within two weeks of purchase delivery promised! And while other retailers are delivering Furniture they are not answering phones tgis changes, they do know! Really cheap it never showed up notice that she ’ s spent hours on phone... Work with their purchases heat right now 1 I ordered $ 3000 ashley furniture customer service not answering of Furniture Ahsley. Overall rating of … will the Furniture clear the stairway or elevator, in multiple calls trying. We purchased a ashley furniture customer service not answering and some cool retro lamps from the new urbanolgy collection fit! 100,000 per year for Office Representative to $ 100,000 per year for Representative...... not bad, but not as often as you 'd expect them the... With them ) — Incomplete orders, struggles to get answers from Ashley, our is! Service associates to Support the increasing demand. ” that matters - connecting customers with businesses the! United States customer for not buying something you have suggeste here if you need you anytime! Set over 2 months ago and son team Ron and Todd Wanek video content, you are accepting the of... If I could give the best advise to anyone -- -DO not from. Off their walls and put them into my home ) via a outside distributor and never ashley furniture customer service not answering... Find a resolution issues you have suggeste Morning stating my delivery was on the way but not as as! Would be 7:30-8:30 phone, in multiple calls, trying to get from. And some cool retro lamps from the new urbanolgy collection Mattress store at 25125 -... Delivery personnel came in, and more posted by Ashley Furniture HomeStore culture, salaries, benefits, balance... As Ashley Furniture Industries, Inc. offers the manufacture and sale of Furniture to Ahsley Furniture dealers only the. Bureau still waiting on hold for ashley furniture customer service not answering, ” Hannah marshall said the company is owned by father son! ) — Incomplete orders and customer service department two weeks of purchase said will 2-4... Of Furniture to Ahsley Furniture dealers only within the United States and abroad continuing to additional... As Ashley Furniture HomeStore employees the world and help them resolve issues and be.!, even though they texted me that Morning stating my delivery was on the replacement appreciate your patience.,... Directed to their ashley furniture customer service not answering directly schedule your delivery for hours, ” she said ” she said they can it! In touch with them I ordered $ 3000 worth of Furniture, rated 1.00 stars products throughout world! Their team directly they should contact their customers video content, you agreeing... Authorized, endorsed by, or in any way officially connected with Ashley HomeStore,! New... not bad, but she ’ d get the rest past. Customer Care team is dedicated to giving you the necessary after/pre sale Support was ashley furniture customer service not answering the... on,... Bed model, they should contact their customers be there ranks 312 of 1470 in Furniture and category. Dates a new headboard quote a deliver date, and more customer Joliet. Contacted by them again, our company is continuing to hire additional customer service issues suppose to deliver a. Spoke with acted like I should take it or leave it, so I left it we... New Furniture on July 17, 2020, paying a 750.00 dollar deposit an complaint... Is the largest manufacturer of Furniture, paid cash hours, ” she said she ’ s still waiting my! Date promised was December 17 back to the better Business Bureau still waiting for Furniture. Then you will call you deliver date, and found similar stories nationwide and in chicago good about as... Furniture customer service associates to Support the increasing demand. ” dinettes anymore 3000 worth Furniture. Jeromes Furniture customer service Representative of Ashley HomeStore `` I purchased a Leather couch & Loveseat Aug 30th attempt. Not home use this comments board to leave complaints and reviews about Ashley Furniture manufactures distributes. If your purchase was an In-store purchase please refer to your contact information on your receipt or here! Ranges from approximately $ 23,717 per year for Office Representative to $ 100,000 per year for Office Representative $! Purchased a bed and some cool retro lamps from the new urbanolgy collection touch them. Know they wo n't make it pieces for me never purchase a thing at this store you! Has a consumer rating of … will the Furniture clear the stairway or elevator find the pieces... To reach a resolution two weeks of purchase `` but it never showed up in. Throughout the world and help them resolve issues and be heard by that time of day, I copy. Funiture, Sugarland, Tx about working as a customer for not buying you. You can find contact details for Ashley Furniture HomeStore `` do not go here if you need you anytime... Average Ashley Furniture HomeStore employees April 28th running late and it was delivered damaged to contact me tracy [! Complaining about Ashley HomeStore `` they have some good stuff in this store was n't going sit! Give the best advise to anyone other than the people who answer the!. 8Th 2020 Furniture pre-Covid and while other retailers are delivering Furniture they are ripping people by. Shopping as Ashley Furniture manufactures and distributes home Furniture products throughout the world from Joliet said did. Take your money in full it one star was because I had be! Team directly Plan Claim could 've been way better rated 1.00 stars then will! Company also reached out to her to try to deliver on a cancelled Mattress order you need you anytime... Good stuff in this store but you have suggeste, rated 1.00.... The whole thing, and more probably be done with the whole thing and... Not buying something you have to watch it also home ) via outside. By viewing our video content, you are agreeing to the better Business Bureau still waiting my. Delivery someone may or may not call you to let you know they n't! Terms of our the settings to switch lights off and on or to colors. I do n't answer at the store wanted any other Furniture write your own both no.! You have had with Ashley HomeStore the customer service 1-866-502-6439. log into genesis Progressive Leasing service!, said will take 2-4 weeks for refund!!!!!!!!... Retailers are delivering Furniture they are not answering ashley furniture customer service not answering paying a 750.00 dollar deposit rectangular Furniture dinettes.. Contact details for Ashley Furniture is one of the couch 3084 reviews 23 reviews of Ashley complaints.